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Frequently asked Questions

Right now we have a 1 – 4 days order processing time. After your order is packaged it will be shipped via our preferred shipping method. Shipping will take another 2 – 5 days. In total approximately 3 to 8 days to receive your amazing order.

Due to the items we sell, we currently do not have an exchange or return policy. Each return is case by case. Please use our contact us to start a return.

Each item is handmade, small imperfections to the products will not qualify for return.

Use our contact us as soon as possible to get the address changed and not delay your order. Returns will not be offered for wrong shipping addresses.

You will receive an email as soon as the tracking number is produced and you can click on the tracking number in the email to see the current status. Be sure to check your spam if you do not see the email after 3- 4 days. 

Contact us via the form

Right now only North America is offered for shipping.

We do! Reach out to us via the contact form on this page and let us know what you would like! We do weddings, birthday and gifts!

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